Contact
Last updated: 30 July 2026
We are a small team, so email is the fastest route. There is no queue and no ticket robot in front of it. Write in English, Azerbaijani or Turkish.
Product, billing and refunds
Anything about your account, a charge you did not expect, or a job that produced the wrong result. Include the site domain and, if it is about a specific run, the date. That is enough for us to find it.
General, privacy and partnerships
Access, correction and deletion requests, and questions about how Google Search Console data is handled. Write from the address on the account so we can verify it is you.
Response time
We answer within two business days. Privacy requests are answered within the period required by law, and in practice much sooner. If you have not heard back after two business days, resend the email: it is more likely that it was filtered than ignored.
Before you write about a result
Two things answer most questions faster than we can:
- Every number in the console links back to where it came from. A traffic figure comes from your own Search Console; a keyword figure comes from a third-party dataset and is an estimate. If the two disagree, that is expected, because they measure different things.
- If a job says it finished but found nothing, open it. We write down why: a blocked crawler, a JavaScript-rendered page, a provider that returned no rows. We would rather show an empty result with a reason than a number we cannot stand behind.
Who you are writing to
SEObotly is an independent operator, not a reseller or an agency front. The addresses above are monitored mailboxes, not ticket queues that go nowhere.
The terms that apply to your use of the Service are on the Terms of Service, Privacy Policy and Refund Policy pages.